Puntarenas

Have visited puntarenas many times as was one of my favourite restaurants for lunch. However since the pandemic it has changes such a lot.The service used to be excellent, but on this day the staff were just on their phones and totally ignoring their surroundings and at one point for around ten minutes there were no staff in the restaurant at all. Normally there are some snacks to eat while you wait for the meal to arrive, but we were told that the chef had not made any that day. They did bring out some fried patacones about half an hour later which was welcome as the food order was incredibly slow . On ordering I would say that 30% of the menu was unavailable, from the starters , main course and sweets. Also some of the wines we chose were also unavailable. It took nearly an hour to get our starter , fish ceviche , which I guess was due to defrosting the fish as it was definitely not very fresh but more like a soft defrosted mush and the pried whole fish was super dry , really dry. Such a shame. Would I go back, Well yes I will go once more as the day I went may have been an off day for the chef and the staff, but if you are the only ones in the restaurant I would expect better and quicker service. I do hope they change the menu to reflect what is available and give the new staff some serious customer service training. Let's hope it will be a good memory next time

Always good for late lunch on a Saturday but was a little dissappointed as so many dishes were not availble from the menu so finished having what was available rather than what we wanted. Many of the ceviches not availabke again and neither the cabrito. These have not been available for many weeks. I hope that they will address this problem as everything else is very very good and we like the food. Even though we had to eat what they had , the food was very good.

Excellent food and excellent service. Have tried most of the Peruvian restaurants in Panama City and this is by far the best for quality Peruvian food and great service. Just go and try this one restaurant

Nice restaurant and the best tables are over looking the garden. Food is good and the ceviche was really excellent as was the anticicho.. main course was the oriental fried fish.. lacked a lot of taste and seasoning and not what i would recommend.. close your eyes was like fish with bland sauce.. lovely wine and not too expensive and the starters made up for the fish.. Would i go again.. yes but not order the oriental style fish

La comida es riquisima!!! Sus meseros son muy amables. Lo mejor es el tiradito de aji amarillo y arroz con marisco, 1000% recomendado